Support

For any question, issue, or bit of feedback — about an app, a site, or a purchase — reach us at:

support@resonantlab.ai

We typically respond within 24 hours.

General troubleshooting for our mobile apps, on any platform:

• Make sure you are running the latest version from the store you installed it from
• If the app crashes or behaves unexpectedly, close it fully and reopen it
• If that does not help, restart your device, then try reinstalling the app
• Still stuck? Email us with the app name, your device, and your OS version, and we will take a look

Some apps work with no account at all; others require one. If an app asks you to sign in and you are having trouble, email us and we will sort it out.

Purchases and subscriptions made inside an app are billed and managed by Apple or Google, not by us. To change or cancel a subscription, use the subscription settings in your App Store or Google Play account. Refunds for in-app purchases are handled by the store as well. If something still looks wrong, email us and we will help you track it down.

Our research and education sites are free and open to everyone. If a page will not load, a link is broken, or something looks wrong, send us the page address and a short description of what you saw.

Read our full Privacy Policy for details on how we handle your data.